EAP – Employment Assistance Programme

Key elements are:

Direct Employee Assistance

• Free telephone number for staff support.
• One2One counselling.
• Mediation.
• Information and support.
• Coaching for performance.
• Stress Management.
• Smoking Cessation.

Management Support and Assistance

• Absenteeism.
• Performance Coaching.
• Bullying and harassment Issues.
• Grievance.
• Disciplinary procedures.
• Dependency concerns.

Why bother?

• By assessing potential risk, conflict can be resolved early or even prevented.
• Comply with UK Employment Law.
• Reduce the possibility of costly litigation - In February 2002 a significant court of appeal stipulated that ‘Any employer who offers a confidential counselling service with access to treatment is unlikely to be found in breach of duty of care.’
• ‘Duty of care’ for employees was outlined by the Health and Safety at Work Regulations in 1992 and new management standards were launched in 2004 by HSE. (Health and Safety Executive) to address work related ill-health and injury.
• By putting an EAP in place demonstrates a show of commitment to the ongoing mental well being of your employees this may become law!!
• By addressing the emotional welfare of your employees can maximise productivity and reduce absenteeism.